There is no refund for appointment cancellation. But you can transfer your session to other people.
When you book your appointment, you are holding space on my calendar that is no longer available to my other clients. To be respectful of your fellow clients, please contact my assistant on WhatsApp at 0851-5662-9926 or email firstname.lastname@example.org as soon as you know you will not be able to make your appointment. Schedule changes can only be made once.